EMPOWERING NURSES: A TRAINING PROGRAM FOR ASSERTIVE COMMUNICATION Authors: Chauhan J* And Tiwari A
ABSTRACT
Background: Considering the minimal knowledge and usage of assertive communication skills among
Indian nurses, the researcher felt the need to develop an assertive communication training programme
customized especially for Indian nurses according to the healthcare setting, culture, organizational
climate in India
Aim: In this study, an Assertive Communication Training Programme for Indian Nurses was developed
and validated through a round of Delphi Technique.
Methods: The CVI scale was used to determine the compliance of six core competencies included in
the Assertive Communication Training Programme for Indian Nurses. A total of seventeen experts were
recruited for the study and data was collected through Google Forms. A round of Delphi was sufficient
to gain consensus among the experts. Data was collected through October and November 2024.
Results: The I-CVI score for each item as well the S-CVI score for the entire CVI scale was considered
for validation of the training programme. The total S-CVI score for the training programme was 0.99.
Keywords: Assertive communication training programme, Delphi technique, nurses, validation Publication date: 15/03/2025 https://ijbpas.com/pdf/2025/March/MS_IJBPAS_2025_MARCH_SPCL_1079.pdfDownload PDFhttps://doi.org/10.31032/IJBPAS/2025/14.3.1079