ABSTRACT

Background: ASHA workers were designated by the NRHM to deliver preventive, promotive, and curative healthcare services. The job satisfaction of ASHA workers is naturally influenced by economic, social, and cultural factors. Aim: This research aimed to evaluate the job satisfaction of Accredited Social Health Activist (ASHA) workers, investigate the challenges encountered by these workers, and establish connections between job satisfaction, challenges faced, and selected demographic variables. Methods: Using a non-probability convenient sampling approach, 86 participants were enlisted. Quantitative data on job satisfaction were collected using a self-designed satisfaction scale. Qualitative data was gathered through a self-structured questionnaire to explore the difficulties faced by the participants. Results: The findings indicated that regarding satisfaction levels, a majority of the participants (28 or 32.6%) reported being very satisfied, 53 (61.6%) ASHA workers were moderately satisfied and 5 (5.8%) ASHA workers expressed some degree of satisfaction with their work performance, with a mean of 3.27 and a standard deviation of 0.562. As for challenges faced, 50% of ASHA workers noted receiving adequate community support, 30% cited insufficient incentives, 40% mentioned mutual support among workers, 40% reported transportation difficulties, and 30% highlighted an imbalance between workload and incentives.Conclusion: This study's outcomes provide valuable insights into ASHA workers' job satisfaction and the challenges they confront. The results serve as a key message for policymakers, administrators, and decision-makers, offering guidance for future enhancements. Keywords: ASHA workers, Work satisfaction, Problem faced. Primary Health Centre, Health care service
Publication date: 15/12/2023

https://ijbpas.com/pdf/2023/December/MS_IJBPAS_2023_DECEMBER_SPCL_1031.pdf

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https://doi.org/10.31032/IJBPAS/2023/12.12.1031